Privacy Policy
Last updated: January 2025
1. Introduction
InvoiceSnap (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our invoicing platform. By using InvoiceSnap, you consent to the practices described herein.
2. Information We Collect
We collect information you provide directly and data generated through use of the Service:
- Account data: Email address, password (hashed), and profile information you provide
- Business information: Business name, email, phone, address, and logo (Pro/Business plans)
- Invoice data: Client details, line items, amounts, and related invoice content
- Payment data: Processed by Stripe; we do not store full payment card details
- Usage data: Logs, analytics, and technical data (IP address, browser type, timestamps)
- Support communications: Messages you send via our support system
3. How We Use Your Information
We use your information to:
- Provide, operate, and improve the Service
- Process payments and manage subscriptions
- Send invoices to your clients (Business plan) and support-related emails
- Respond to support requests and communicate with you
- Ensure security, prevent fraud, and enforce our terms
- Comply with legal obligations
4. Third-Party Services
We use trusted third parties to operate the Service. Each has its own privacy policy:
- Supabase: Authentication and database hosting (supabase.com/privacy)
- Stripe: Payment processing (stripe.com/privacy)
- Resend: Transactional and support emails (resend.com/legal/privacy-policy)
- Vercel: Application hosting (vercel.com/legal/privacy-policy)
We do not sell your personal information to third parties.
5. Cookies and Similar Technologies
We use essential cookies and local storage for authentication, session management, and theme preference. We do not use third-party advertising cookies. You can control cookies through your browser settings.
6. Data Retention
We retain your data for as long as your account is active or as needed to provide the Service. After account deletion, we may retain certain data for legal, security, or operational purposes for a limited period. Invoice data may be retained in backups for a reasonable time.
7. Your Rights
Depending on your location, you may have the right to:
- Access and receive a copy of your personal data
- Correct inaccurate data
- Request deletion of your data
- Object to or restrict processing
- Data portability
- Withdraw consent where applicable
- Lodge a complaint with a supervisory authority
To exercise these rights, contact us through the Support section in the app.
8. Data Security
We implement industry-standard measures to protect your data, including encryption in transit (HTTPS) and at rest, secure authentication, and access controls. No method of transmission over the internet is 100% secure; we strive to protect your information but cannot guarantee absolute security.
9. Children
The Service is not intended for individuals under 18. We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us and we will delete it promptly.
10. International Transfers
Your data may be processed in Canada, the United States, or other countries where our service providers operate. We ensure appropriate safeguards are in place for such transfers.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes via email or a notice in the Service. Your continued use after such changes constitutes acceptance. We encourage you to review this policy periodically.
12. Contact Us
For privacy-related questions or to exercise your rights, contact us through the Support section in the app or at the contact information provided on invoicesnap.ca.